Jordan Business Procedure Transparency Project
Jordan Business Procedure Transparency Project
The Jordan Business Procedure Transparency Project aimed to enhance transparency and simplify administrative procedures for entrepreneurs through the deployment of a national eRegulations portal.
Implemented by the Ministry of Industry, Trade and Supplies (MITS) with support from UNCTAD, UNITAR, and ESCWA, the system is accessible at daleel.mit.gov.jo.
July 2022 - December 2023
What the project delivered
- A publicly accessible national portal (Daleel) guiding users through business procedures step by step.
- Documentation of 15 key business procedures, including company and individual registration, licenses, and permits
- Dual-language interface (Arabic and English) for broad accessibility
- A simplified and standardized process for home-based food processing business registration
- Training of national officials in documenting, reviewing, and simplifying procedures
Key benefits
Improves access to reliable, official information on how to start and operate a business
Supports transparency and accountability in public service delivery
Empowers entrepreneurs with clear, accurate, and user-friendly guides
Reduces compliance costs by clarifying steps, documents, fees, and timelines
Strengthens institutional capacity for service design, simplification, and digital governance